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Business systems · Review edition 0.2

Office Systems

Keep the administrative work attached to the job. Use consistent IDs, a small set of statuses, and a weekly review to track customer inquiries through completion and payment records.

Digital download · KA-G107-page PDF + manuscript
$33.00

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What’s inside

  • Give each job a consistent ID and folder
  • Use clear statuses and next actions
  • Qualify an inquiry and track the quote
  • Make scheduling a deliberate handoff
  • Retain customer communication with the job
  • Review open work and payment records